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PRIVACY POLICY

By using the Site, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

 

We may collect the following types of information:

 

1.1 Information You Provide Directly

    •    Name, email address, phone number

    •    Billing and shipping address

    •    Account login information

    •    Order history and preferences

    •    Messages or inquiries you send us

 

1.2 Payment Information

Payment details (such as card information) are processed by third-party payment providers (e.g., Wix Payments). We do not store full payment card numbers on our servers.

 

1.3 Automatically Collected Information

When you use the Site, we may automatically collect:

    •    IP address and device information

    •    Browser type and operating system

    •    Pages viewed, time spent, and referring URLs

    •    Cookies and similar tracking technologies

 

2. How We Use Your Information

 

We may use your information to:

    •    Process and fulfill orders

    •    Create and manage your account

    •    Communicate with you about your orders, updates, and support requests

    •    Send marketing communications (where permitted by law and your preferences)

    •    Improve the Site, products, and user experience

    •    Detect, prevent, and address fraud or security issues

    •    Comply with legal obligations

 

You may opt out of marketing emails at any time by using the “unsubscribe” link or contacting us.

 

3. Cookies & Tracking Technologies

 

We use cookies and similar technologies to:

    •    Remember your preferences and cart contents

    •    Analyze site traffic and performance

    •    Support core functionality (such as login and security)

 

You may adjust your browser settings to block or delete cookies, but some features of the Site may not function properly.

 

4. Sharing Your Information

 

We may share your information with:

    •    Service providers (e.g., Wix, payment processors, shipping carriers, email providers, analytics tools) who help us operate the Site and fulfill orders

    •    Professional advisors (e.g., lawyers, accountants) as needed

    •    Authorities when required by law or to protect our rights, safety, or property

 

We do not sell your personal information.

 

5. Data Storage & Security

 

The Site is hosted on the Wix platform. Your data may be stored on Wix’s servers and databases, and Wix implements security measures to protect it.

 

We also take reasonable steps to protect your information; however, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Data Retention

 

We retain your information for as long as necessary to:

    •    Provide the services and products you requested

    •    Comply with legal, tax, and accounting obligations

    •    Resolve disputes and enforce our agreements

 

When information is no longer needed, we will delete or anonymize it where feasible.

 

7. Your Rights & Choices

 

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

    •    Accessing the information we hold about you

    •    Requesting correction of inaccurate data

    •    Requesting deletion of your information (subject to legal obligations)

    •    Opting out of marketing communications

 

To exercise these rights, please contact us at privacy@fonceecosmetics.com.

 

8. Children’s Privacy

 

The Site is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

 

9. International Users

 

If you access the Site from outside the United States, you understand that your information may be processed and stored in the United States or other countries, where privacy laws may differ from those in your jurisdiction.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a revised “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.

 

11. Contact Us

 

For questions or requests regarding this Privacy Policy, please contact:

support@fonceecosmetics.com

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